Utility Meter Reading & Billing
What do we do?
ATI provides an end-to-end meter reading, billing, and bill delivery management service for utilities—designed to ensure operational efficiency, traceability, and quality across the entire commercial cycle.
Certified End-to-End Service
This service is supported by our Postal Operator License granted by Colombia’s Ministry of ICT (MinTIC), which enables us to execute billing distribution processes in a certified, secure manner and in compliance with current regulations.
Official certification
Postal Operator License
Ministry of ICT (MinTIC) – ColombiaATI POP App
We optimize and control the entire commercial cycle, from capturing meter readings in the field to the certified delivery of the bill, enabling:
Full process traceability
Reduced operational errors
Real-time logging of activities and incidents
Documented and geo-referenced support
Flexible Implementation
Our approach combines specialized talent, proprietary
technology, and on-site field control. It can be implemented
in urban and rural environments under monthly, bimonthly, or
quarterly reading schemes—ensuring continuity, reliability,
and high quality standards for the operator.
- Deployment in urban and rural field environments
- ATI team in field operations
Scope of Service
Our Utility Meter Reading & Billing service comprehensively covers the following stages of the process:
- Route planning and scheduling for meter reading and billing
- Assignment and management of field operations staff
- Meter reading
- On-site bill delivery or management of follow-up delivery
- Field validations and incident logging
- Real-time operational tracking
- Digital, geo-referenced support through the ATI POP platform
- Logging and control of activities, incidents, and operational updates
- Route close-out and data reconciliation
- Operational and quality reporting
- Performance KPI evaluation
Implemented Projects
| Client: | ENEL |
| Service: | Meter reading & billing |
| Coverage: | Urban and rural — North Bogotá area |
| Cycles: | Urban and rural — monthly |
| Platform: | ATI proprietary software |
| Client: | Empresa de Energía de Boyacá (EBSA) |
| Service: | Meter reading & billing |
| Coverage: | Urban and rural — Department of Boyacá |
| Cycles: | Urban monthly / Rural quarterly |
| Platform: | ATI proprietary software |